> > > CPA-BW Detailed outline

Cisco Collaboration Partner Adoption Business Workshop (CPA-BW)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1: Program Overview, Positioning and Industry Trends

  • You will review changes in the technology industry, business outcome selling and positioning.
  • You will review Cisco's transition to a software-focused solution company.

Module 2: Program Preparation & Partner Value Proposition

  • You will identify your Collaboration Adoption value proposition and positioning for customer engagements.
  • You will see how the preparations and value propositions align with existing service and solution offerings.

Module 3: Customer Selection Process

  • You will learn how to first engage existing customers, how to prioritize new opportunities and how to best engage the Cisco sales teams for maximum impact.

Module 4: Business Outcome Planning

  • You will learn to identify key business outcomes and focus on selling solution delivery models, from product based solutions to Anything as a Service (XaaS) models.

Module 5: Engagement Planning & Engaging IT

  • You will learn how to engage IT leaders as champions to gain access to business groups and formulate a joint strategy for driving value through adoption services.

Module 6: Executive Sponsor Engagement

  • You will learn how to select and approach executive sponsors and practice specific formats for developing executive conversations.

Module 7: Line-of-Business Engagement

  • With the support of the executive sponsor, you will learn how to engage the line-of-business team and leverage focus groups to develop a single business use case for the initial adoption engagement.

Module 8: Phase 1 Setup

  • You will learn how to ensure customer readiness for an adoption rollout and review all of the operational components that need to be developed to ensure success.

Module 9: Phase 1 Deployment

  • Experience is key when deploying a solution. You will learn how to ensure success of the program and measure results through surveys and key measurements.

Module 10: Metrics and Feedback

  • You will review steps required to capture feedback through surveys and reports while sharing this data with key stakeholders inside and outside the customer.

Module 11: Project Completion and Next Phase Planning

  • You will understand the importance of a tight scope of engagement, while avoiding scope-creep and preparing for additional adoption engagements.

Module 12: Considerations for Building an Adoption Practice and Program Summary

  • You will learn to leverage the Ten Step process of building and implementing an efficient adoption practice.
 

Accessing our website tells us you are happy to receive all our cookies. However you can change your cookie settings at any time. Find out more.   Got it!