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XenApp and XenDesktop Advanced Concepts - Troubleshooting (CXD-302)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1: Troubleshooting Introduction

  • Support Methodology
  • Troubleshooting tools
  • Citrix Director
  • CDF Tracing
  • Citrix Insight Services
  • Citrix Diagnostic Toolkit

Module 2: Using PowerShell

  • PowerShell Syntax
  • PowerShell help and discovery Cmdlets
  • XenApp and XenDesktop PowerShell SDK

Module 3: Troubleshooting StoreFront

  • StoreFront enumeration and authentication
  • StoreFront services
  • XML Broker communication
  • Certificate issues
  • Firewall configurations

Module 4: Troubleshooting the XenApp and XenDesktop Controller

  • FMA services architecture
  • Connection issues to the SQL database
  • XenApp and XenDesktop site recovery
  • Mitigating orphaned controllers

Module 5: Troubleshooting VDA Registration

  • VDA registration options
  • VDA registration communications
  • Common registration failures
  • XDPing tool

Module 6: Troubleshooting VDA Connections

  • Connection communication flow
  • Common connection failures
  • Citrix Receiver clean-up
  • XenApp load balancing issues
  • Analyzing ICA files
  • PortICA logging

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