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Administering and Implementing Cisco Unity Connection (AICUC-TB)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1: Cisco Unity Connection

  • Components of Cisco Unified Communications (UC) solutions
  • Cisco Unity Connection design and deployment

Module 2: Cisco Unity Connection Implementation

  • Administrator interfaces
  • Integration with Cisco UC Manager
  • End-user and voice mailbox characteristics and configuration requirements
  • Users, templates, and class of service configuring
  • System configuration
  • Dial plan and call management implementation
  • Unified Messaging configurations
  • End-user interfaces

Module 3: Cisco Unified Connection Maintenance

  • Voice mail monitoring
  • Troubleshooting Cisco Unity Connection
  • Disaster recovery system

Module 4: Cisco Unity Connection Branch Office Redundancy

Labs

  • Verify System Information
  • Obtain Platform Details with CLI from Cisco Unified
  • Add Endpoints
  • Cisco Unity Connection with Cisco Unified Communications Manager
  • Cisco Unity Connection Users
  • Cisco Unity Connection System Settings
  • Cisco Unity Connection Call Management
  • Configuring Cisco Unified Messaging
  • Troubleshooting Cisco Unity Connection
 

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