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Cisco Unified Communications Release 10 Bootcamp (UC10BC)

Course Description Schedule Course Outline

Detailed Course Outline

Cisco Unified Computing System Servers

  • Explain Cisco UCS C-Series server and components
  • Setup, access, and maintain the Cisco UCS C-Series servers

Cisco Unified Communications Virtualization

  • Explain VMware ESXi 5.x
  • Setup, deploy, and maintain VMware ESXi for Cisco Unified Communications applications
  • Describe and license VMware ESXi
  • Describe storage and networking in VMware
  • Describe virtual resources required for Unified Communications deployments
  • Describe Cisco OVA templates for Cisco Unified Communications applications
  • Create virtual machines for Cisco Unified Communications installations
  • Size and design Unified Communications in a virtualized deployment

Cisco Unified Communications Manager

  • Size and design a call processing deployment
  • Setup and license Cisco Unified Communications Manager using Enterprise License Manager (ELM)
  • Describe gateways and their protocols
  • Describe dial plan components including, call routing logic, digit manipulation, and location-based CAC for voice and video calls
  • Register phones and synchronize users from LDAP server
  • Describe media resources for conferencing, transcoding, MOH, and others
  • Setup trunk connection to SIP service provider
  • Implement Extension Mobility, call coverage, and Mobile Connect (Single Number Reach)

Cisco Unity Connection

  • Size and design a voice messaging deployment
  • Integrate Cisco Unity Connection with Cisco Unified Communications Manager
  • Setup Templates and Class of Service
  • Synchronize users from LDAP server and Cisco Unified Communications Manager
  • Configure dial plans, call routing, and call handlers
  • Configure Unified Messaging

Cisco Unified IM and Presence

  • Size and design a presence deployment
  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Deploy Cisco Jabber for deskphone and softphone mode
  • Integrate Cisco Jabber with Cisco Unity Connection and enable Enterprise Instant Messaging
  • Setup Cisco Unified Communications Manager User Data Service (UDS) as a contact source
  • Message archiving and compliance
  • Cisco Unified IM and Presence Federation

Cisco Prime Collaboration

  • Overview of Cisco Prime Collaboration and modules
  • Present features of Cisco Prime Collaboration
  • Design and deploy Cisco Unified Communications with Cisco Prime Collaboration
  • Setup Cisco Prime Telephony Self-Care Portal for subscribers

Lab Exercises

Configure Cisco Unified Communications Manager

  • Implement a dial plan and register phones
  • Synchronize users from LDAP server
  • Connect to a SIP cloud
  • Implement mobility features
  • Configure media resources
  • Implement daily automated backups

Configure Cisco Unity Connection

  • Integrate Cisco Unity Connection with the Cisco Unified Communications Manager and ELM
  • Configure system settings
  • Synchronize users from LDAP server and Cisco Unified Communications Manager
  • Configure call handling and routing, message notification, and automate backups
  • Set up Unified Messaging

Configure Cisco Unified IM and Presence

  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Deploy Jabber for deskphone and softphone mode
  • Configure voice messaging integration and desktop sharing
  • Configure message archiving and compliance
  • Implement Cisco Jabber on smartphones and tablets (BYOD)

Manage Cisco Unified Communications deployment with Cisco Prime Collaboration

  • Integrate the existing Cisco Unified Communications applications with Cisco Prime Collaboration
  • Deploy subscribers with Cisco Prime Collaboration and create orders for phones or services
  • Setup the Cisco Prime Telephony Self-Care Portal for the subscribers
  • Configure disaster recovery options
 

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