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Enterprise Voice and Online Services with Microsoft Lync Server 2013 (20337)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1: Voice Architecture

  • Voice Features of Lync Server 2013
  • Architecture and Server Roles
  • Site Topologies

Module 2: Configuring Basic Enterprise Voice Functionality

  • Introduction to Lync Voice Routing
  • Configuring Enterprise Voice
  • Defining Voice Policies
  • Assigning DID Numbers
  • How to Design a Dial Plan

Module 3: Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

  • Overview of Exchange 2013 Unified Messaging
  • Integrating Unified Messaging with Lync Server 2013

Module 4: Voice Applications

  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • PSTN Conferencing
  • Overview of Response Group Services
  • Implementing Response Group Services

Module 5: Configuring and Deploying Emergency Calling

  • Introducing Location Information Server
  • Overview of Setup and Call Flow
  • Designing Location Policies
  • Implementing LIS
  • Address Discovery
  • User Experience

Module 6: PSTN Integration

  • Connecting to the PSTN
  • Connecting to the Existing PBX
  • M:N Interworking Routing
  • Call Routing Reliability

Module 7: Lync Server 2013 and Networking

  • Planning for Media Requirements
  • Call Admission Control
  • Planning for Call Admission Control
  • Media Bypass

Module 8: Phones and Devices

  • Introduction to Phones and Devices
  • Device Deployment
  • Lync Server 2013 Phone Management
  • Analog Device Support

Module 9: Lync Online Configuration and Migration

  • Office 365 Architecture
  • Lync Hybrid Scenarios
  • Deploying Lync Online

Module 10: Quality of Experience

  • Voice Quality Concepts
  • Exploring Lync Monitoring Server Components
  • Exploring Lync Monitoring Server Reports
  • RTP and RTCP Collected Information

Module 11: Voice Resiliency

  • Voice Resiliency in Lync Server 2013
  • Lync Pool Resilience
  • Branch Office Resilience

Labs

  • Preparing for Enterprise Voice
  • Designing Exchange Server 2013 Unified Messaging with Lync Server 2013
  • Implementing Enterprise Voice Applications
  • Configuring the Lync Server 2013 Location Information Service for Emergency Calling and E9-1-1
  • Implementing Call Admission Control
  • Deploying Lync Online
  • Exploring Monitoring Server Reports
  • Implementing Voice Resiliency in Lync Server 2013
 

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