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Implementing Cisco Unified Communications Voice over IP and QoS (CVOICE 8)

Course Description Schedule

Who should attend

The primary audience for this course is as follows:

  • Network Administrators and Network Engineers
  • CCNP Voice candidates

The secondary audience for this course is as follows:

  • Systems Engineers


This course is part of the following Certifications:


The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of fundamental terms and concepts of computer networking including LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco IOS routers in IP environment at the CCNA level
  • Basic knowledge of traditional voice, converged voice, and data networks at the CCNA Voice level

Course Objectives

  • Explain what a voice gateway is, how it works, and describe its usage, components, and features
  • Describe the characteristics and configuration elements of VoIP call legs
  • Describe how to implement IP phones using Cisco Unified Communications Manager Express
  • Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
  • Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
  • Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network

Course Content

Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related QoS mechanisms that are required in Cisco Unified Communications networks.

  • Module 1: Introduction to Voice Gateways
  • Module 2: VoIP Call Legs
  • Module 3: Cisco Unified Communications Manager Express Endpoints Implementation
  • Module 4: Dial Plan Implementation
  • Module 5: Gatekeeper and Cisco Unified Border Element Implementation
  • Module 6: Quality of Service

Cvoice v8.0 Labs

  • Lab 1-1: Configuring Voice Ports
  • Lab 1-2: Configuring DSPs
  • Lab 2-1: Configuring VoIP Call Legs
  • Lab 3-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
  • Lab 4-1: Implementing Digit Manipulation
  • Lab 4-2: Implementing Path Selection
  • Lab 4-3: Implementing Calling Privileges
  • Lab 5-1: Implementing gatekeepers
  • Lab 5-2: Implementing Cisco Unified Border Element

Lab 6-1: Implementing QoS Using AutoQos and Manual ConfigurationQuality of Service

Duration: 5 days

Prices (excl. VAT):
  • Slovenia: 2,400.- €
  • United States: US$ 3,495.-
  • Germany: 2,590.- €
Click on the location to go directly to the booking pageSchedule

Currently there are no local training dates scheduled.  For enquiries please write to info@fastlane.si.

Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.