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Troubleshooting Cisco Unified Communications Systems (TUC)

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Course Description Schedule
 

Who should attend

  • Channel Partner / Reseller
  • Customer
  • Employee

Certifications

This course is part of the following Certifications:

Prerequisites

Course prerequisites are as follows:

  • CCNA
  • CIPT 1 and 2
  • QoS
  • GWGK

Course Objectives

The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes.

Course Content

Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).
The course outline is as follows:

  • Troubleshooting Methodology
  • Analysing and Isolating Problems
  • Common Unified Communications Problems Symptoms
  • Fixing Problems
  • Services, Resources and Tools for Troubleshooting

Duration: 5 days

Prices (excl. VAT):
  • Slovenia: 2,350.- €
  • Poland: 2,350.- €
  • United States: US$ 3,295.-
  • Germany: 2,750.- €
  • Bulgaria: 1,850.- €
  • Serbia: 2,050.- €
Cisco Learning Credits:

36 CLC

 
Schedule

Currently there are no training dates scheduled for this course. Training date request