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XenApp and XenDesktop Advanced Concepts - Troubleshooting (CXD-302)

Course Description Schedule Course Outline

Course Overview

In this course students learn how to troubleshoot complex end user and infrastructure issues through the use of support tools, Insight Services, and the PowerShell SDK. The course follows a troubleshooting methodology using real world support issues as example scenarios to demonstrate how to identify and remediate issues with the proper tools. At the end of the course students will have the skills they need to diagnose and remediate failures with a faster time to resolution and to identify the root cause to prevent future occurrences.
This course was created in conjunction with Citrix Support and Citrix Consulting to identify the top support issues and incorporate them into the hands on lab exercises. All lab exercises in this course are based on real issues. This course has intensive lab exercises using the same tools that Citrix Support uses on support cases.

Who should attend

This course is recommended for administrators, engineers, and consultants who are interested in increasing their productivity in troubleshooting and resolving component and user issues.


Before taking this course, Citrix recommends that students have:

  • Intermediate understanding of XenApp and/or XenDesktop 7.x
  • An understanding of server, desktop and application virtualization concepts
  • Familiarity with Windows Server 2012 R2
  • Experience with PowerShell

Course Objectives

Upon successful completion of this course, learners are able to:

  • Apply a methodical process to troubleshoot issues with Citrix components
  • Use troubleshooting tools to identify root cause of issues
  • Use CDF tracing and logging to identify root cause of issues
  • Use the XenApp and XenDesktop PowerShell SDK to troubleshoot and remediate issues
  • Troubleshoot XenApp and XenDesktop services
  • Troubleshoot database connectivity issues
  • Troubleshoot Citrix StoreFront
  • Troubleshoot user connection issues
  • Troubleshoot the Virtual Delivery Agent (VDA) registration process
Classroom Training

Duration 2 days

Price (excl. VAT)
  • Slovenia: 820.- €
  • Poland: 820.- €
  • Turkey: 820.- €
  • Bulgaria: 820.- €
  • Romania: 820.- €
  • Serbia: 820.- €
  • Slovakia: 820.- €
Enroll now
Click on the location to go directly to the booking pageSchedule
26/06/2017 - 27/06/2017 guaranteed date! FLEX training This is an English language FLEX course.   Time zone: Europe/Bucharest 820.- € Course language: English Enroll
26/06/2017 - 27/06/2017 guaranteed date! Bucharest This is a FLEX course.   Time zone: Europe/Bucharest Course language: English Enroll:
for online training
for classroom training
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.

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