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Preparing for Your Salesforce.com Service Cloud Consultant Certification (CRT261)

Course Description Schedule
 

Who should attend

Preparing for Your Salesforce.com Service Cloud Consultant Certification is designed for individuals who have experience designing Service Cloud solutions and are preparing to take the Salesforce.com Service Cloud Consultant Certification exam.

Prerequisites

  • Attainment of the Salesforce.com Administrator Certification
  • Knowledge of the topics discussed in the Service Cloud Consultant Certification Study Guide
  • Experience implementing Service Cloud and designing Service Cloud solutions

Course Objectives

  • Review the different exam objectives and their weighting on the exam.
  • Understand the product areas to focus on to best prepare for the exam.
  • Discuss how to design Service Cloud solutions to meet specific business needs.
  • Assess your exam readiness by answering practice questions.

Course Content

Are you ready to take the next step in your career by becoming a Salesforce.com Certified Service Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Service Cloud functionality by thinking through requirements design considerations. The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce.com Service Cloud Consultant Certification exam.

Classroom Training
Modality: G

Duration 1 day

Enroll now
 
Click on the location to go directly to the booking pageSchedule
Slovenia

Currently there are no local training dates scheduled.  For enquiries please write to info@fastlane.si.

This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
 

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