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Building Cisco Business Outcome Aligned IT Roadmaps (BTROAD)

Course Description Kurs tarihleri Course Outline

Detailed Course Outline

DAY 1

Introduction
  • Learner Introductions
  • Business Transformation Roles

Enterprise Architecture
  • Architectural Differences
  • Architectural Framework
  • EA Methodologies
  • Architecture and Design
  • Architectural Lifecycle
  • Architectural Benefits

ITIL & TOGAF
  • TOGAF and Other Frameworks
  • Evolution of IT Service Management
  • Align with Business Strategy and Change
  • Engagement Models and Questions
  • Application and Relevance of TOGAF 9.1
  • Application and Relevance of ITIL 2011

DAY 2

A New Approach
  • Vision, Strategy and Execution
  • Business Focused Engagements
  • Features, Advantages, Benefits and Business Relevance
  • Story Board Methodology
  • Exploring Business Relevance
  • Business Personas

Customer Conversation Framework
  • Background
  • Customer Conversation Framework
  • Three Questions
  • Smart Solutions

Business Transformation and IT Enabled Change
  • Evolving Landscape
  • Drivers for Business Leaders
  • Practical Steps and Frameworks
  • Example Questions

Architectural Plays
  • Enterprise Objectives
  • Business Value
  • The Pace of Technology Change
  • Business Relevance
  • Cisco Architectural Plays

Personal Story
  • The purpose of a personal story
  • Developing a personal story
  • Case study personal story

Competitor Landscape and Differentiation
  • Gartner Magic Quadrants
  • Differentiation

Business Finance Module
  • The CFO as a Stakeholder
  • Financial Concepts and Models
  • Total Cost of Ownership
  • Pricing Approaches

DAY 3

Business Consulting Roles and Styles
  • Consulting Skills and Competencies
  • Consultant Roles

Business Consulting Skills
  • The 5 Phase Process
  • Phase 1: Engage
  • Client Meetings
  • Stakeholder Mapping, Analysis and Management

Establishing Rapport
  • Keys to Building Rapport
  • Personality Types
  • Color Insights

Listening
  • Listening as a skill
  • Becoming an Active Listener
  • Listening in a meeting (Exercise)
  • Pick a square

Business Consulting Process – Phase 2: Gather and Analyze
  • Running a workshop
  • Essential Workshop Ingredients
  • Workshop Template
  • Case Study Exercise

Business Consulting Process – Phase 3: Build and Validate
  • Gap Analysis
  • SWOT Analysis
  • Question types
  • Objection Handling/Avoidance
  • Understanding Change Management
  • Presenting the Findings

Architecture Vision and Business Consulting Final
  • Exercise

DAY 4

Transformative Architecture Engagement Methodology: Part 1
  • Roadmapping – Aligning Business & IT
  • TN – What, How , Why
  • TN – Roles and Resources
  • Customer Network Architecture – Vision Workshop
  • Delivering a Successful Customer Workshop
  • Agile Architectural Networks
  • Customer Interactive Interaction
  • Building the Architectural Relevance
  • Workshop Exercise 1
  • Review

DAY 5

Transformative Architecture Engagement Methodology – Part 2
  • Network Discovery
  • Current State Assessment
  • Creating the Unique Architectural Roadmap
    • TN & TOGAF
    • Workshop Exercise 2 - UA
  • Call to Action

 

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