Cisco Channel Partner Program

Cisco Learning Specialised Partner

Fast Lane takes you to your Cisco Partnership!

Broaden your skills across multiple technologies and deepen your skills within a specific technology area. Certifications and specializations grant credentials to resellers based on your Cisco expertise to help you better market your Cisco capabilities.

  • Expand Your Value, Boost Your Revenue
  • Enhance Expertise and Profits
  • Earn Credentials to Increase Market Share

Based on your individual business goals and strategy, we support you choosing the most appropriate options of Cisco´s Channel Partner Program. In close contact with your management we analyze your qualification gaps and needs to build a perfectly tailored training plan to ensure you have the requested certifications and qualifications for your desired Cisco partnership.

Channel Partner Program Overview

Cisco rewards partners for adding value to Cisco products and delivering a positive customer experience. Certifications and specializations measure criteria such as customer satisfaction and presales and postsales support capabilities—critical factors in becoming a trusted partner.

The Channel Partner Program focuses on a partner's ability to deliver intelligent networks and technology architectures built on integrated products, services, and software platforms. The program offers training in the latest Cisco solutions and architectures in addition to valuable branding resources.

How do certifications and specializations relate to one another?
Channel Partner Program certifications are similar to academic degrees. Some specializations are prerequisites for becoming certified while others provide specialized knowledge of certain technologies. Certification levels reflect a partner's technology skills breadth. The higher your level of certification, the more credentials and resources you need to meet the requirements.

Benefits to Becoming Certified and Specialized:

  • Market recognition and branding: Cisco partner certification recognizes your technology expertise, specializations, and individual career certifications.
  • Validation and credibility: As one of the world's strongest brands, the Cisco name lends added credibility to companies that achieve Cisco Certified Partner status.
  • Quality standards: An objective third party conducts annual audits that help protect the integrity and value of Silver and Gold Certified Partners and Master Specialized Partners, ensuring the inclusion of only the most qualified partners in our program.


Certification reflects a breadth of skills across certain technologies and is based on your organization's ability to support customers within a single country or country grouping. Country-level certifications range from entry to highest level: Select, Premier, Silver, Gold, Multinational, and Global Certification.

meetingSelect Certification
Identifies partners that focus on selling into the small business market; recognizes and rewards partners who have achieved the Cisco Small and Midsized Business Specialization or Express Security Specialization.

meetingPremier Certification
Identifies and rewards Express Foundation Specialized Partners, Express Collaboration Specialized Partners or partners with any one of the Cisco Architecture Specializations. This certification reflects the partner's increasing technical competency in the integration of basic routing and switching, wireless LANs, collaboration and security technologies.

Cisco-channelpartnerprogrammaSilver Certification (retires April 1, 2016)
Recognizes partners with expanded capabilities in areas of solution and architecture selling. Silver Certified Partners have either achieved two Architecture Specializations or one Advanced Specialization and one Architecture Specialization.

Cisco-channelpartnerprogrammaGold Certification
Offers the broadest range of expertise across four high growth market opportunities known as architecture plays-Borderless Networks, Collaboration, Data Center Virtualization, and IP Next-Generation Network. Gold Certified Partners have also integrated the deepest level of Cisco Lifecycle Services expertise into their offerings and demonstrate a measurably high level of customer satisfaction.

meeting Multinational Certification
Recognizes partners with expertise in selling, deploying, and supporting Cisco integrated solutions across multiple countries within a given Cisco geographical region. Partners that achieve the required number of Silver and Gold Certifications within the region will be recognized as Multinational Certified Partners for that region. To qualify, partners must have a multinational resale agreement.

meetingGlobal Certification
Recognizes partners with the expertise and resources to plan, design, implement, and operate Cisco networking solutions across the globe. Global Certified Partners must have a global resale agreement and satisfy certification requirements across three continental regions.

Express Specializations

Express-level specialization is for partners who want to increase their technical proficiency in the area of foundation networking.

Express Collaboration



Courses & certifications

Account Manager

810-403 SBO 700-105 MCAM 700-001 VSSR

!CI-OUTCOMES Cisco Midsize Collaboration Solutions for Account Managers [eLearning] Cisco Video Solutions Sales Course [eLearning]

Sales Engineer

210-060 CICD

Implementing Cisco Collaboration Devices (CICD)

Field Engineer

500-007 VTVS1 300-070 CIPTV1

!CI-VTVS1 Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

Cisco Partner Authorizations

Previously, Cisco had an Authorized Partner Program (APP), an Authorized Technology Provider Program (ATP), as well as various welcome and pilot programs for acquired companies. As part of our efforts to simplify partner programs, we are rebranding these multiple program offerings into one offer within our Channel Partner Program called Authorizations.

How is my ATP or APP changing? Authorizations will continue to provide first-to-market opportunities for partners with specific skills, practices, and capabilities. The only change to any of these existing offers is the name. As of November 1, 2017, all of these offers will now go by one common name—Authorizations. The requirements and benefits of each will remain intact and without change for all enrolled and participating partners.

TelePresence Video Master Authorization



Courses & certifications

Account Manager

700-020 VSE OR 700-001 VSSR

Cisco Video Sales Essentials (VSE) [eLearning] OR Cisco Video Solutions Sales Course (CVSS) [eLearning]

Systems Engineer

500-701 VID

Cisco Video Infrastructure Design (VID) [eLearning] OR Implementing Cisco TelePresence Video Solutions Part 1 (VTVS1)

Field Engineer

500-710 VII OR IX5K, 700-070

Cisco Video Infrastructure Implementation (VII) Cisco TelePresence IX5000 Series Immersive Solutions (IX5K)

Show Role Requirements

Authorization Requirements: Prerequisite for Cisco TelePresence Video Master Authorization Program include Advanced Collaboration Architecture Specialization. The Cisco TelePresence Video Master Authorization Program has established three roles. Persons filling roles must be employees and reside in the same Country where the Authorization Partner is fulfilling the program requirements.

Note: One individual may not fulfill more than one job role within the TelePresence Video Master Authorization Program. All Exams outlined per role are required. Partners can choose to test out of training, however the training outlined below is highly recommended.

Note: Role sharing guidelines for Authorization Partners are unique and specific for each Authorization program. The TelePresence Video Master Satellite Authorization Program allows role sharing, in that one individual may fulfill the two required job roles of Account Manager and System Engineer. However, the Field Engineer must be a unique individual.

Unified Contact Center Enterprise (UCCE) Authorization



Courses & certifications

Account Manager

AM training (AM presentation)

Systems Engineer

600-455 UCCED

UCCE and CVP 11.5 TOI Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) Deploying Cisco Unified Contact Center Enterprise Software (DUCCE)

Project Manager

UCCE and CVP 11.5 TOI Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2)

Deployment Engineer

UCCEIS, 600-460

UCCE and CVP 11.5 TOI Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1)
Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) Deploying Cisco Unified Contact Center Enterprise Software (DUCCE) !CI-UEIME Deploying Cisco Unified Intelligence Center (DUIC)

Customer Voice Portal Developer

UCCE and CVP 11.5 TOI Customer Voice Portal (CVP)

Show Role Requirements

Authorization Requirements: The UCCE Authorization Program has established five roles. Role sharing is not allowed between AM, SE, DE and PM. The individuals who fill the roles may be existing employees of the Authorization Partner. Cisco does not require that the Authorization Partner hire additional employees to fill these roles:

  • Account Manager (AM)
  • Systems Engineer (SE)
  • Deployment Engineer/TAC Support (DE/TS)
  • Project Manager (PM)
  • Cisco Unified Customer Voice Portal (CVP) Developer (can be role-shared with any other role)

The personnel requirements identified in the above sections are minimum requirements to qualify for the UCCE Authorization Program. Authorization Partners should ensure that they have additional trained personnel as needed to support all customer engagements and their overall market opportunity. In addition to performing the indicated roles, these individuals are the first line of internal support

Advanced Architecture Specializations

Advanced and Architecture-level specializations help partners meet a wide range of customer needs, from small businesses to larger enterprise organizations.

Advanced Technology Specializations can be applied towards Silver Certification. Gold Certification requires three Advanced Architecture Specializations: Borderless Network Architecture (mandatory), Collaboration Architecture, Data Center Architecture and/or Advanced IP NGN Architecture Specializations. Architecture Specializations can also be applied toward Premier Certification or Silver Certification.

Advanced Collaboration Architecture



Courses & certifications

Account Manager

810-403 SBO 700-037 PSACAS

Selling Business Outcomes (SBO) QuickStart for Collaboration Architecture [eLearning]
Selling the Collaboration Architecture v2 [eLearning]

Systems Engineer

700-039 PSACASE

CCENT or CCNP Routing & Switching CCDA or CCDE or CCIE Collaboration QuickStart for Collaboration Architecture [eLearning]
Selling the Collaboration Architecture v2 [eLearning]
Collaboration Architecture Technology v2 [eLearning]

Field Engineer

700-038 PSACAFE

CCENT or CCNP Routing & Switching
CCNA Collaboration
CCNP Collaboration or CCIE Collaboration Collaboration Architecture Technology v2 [eLearning]

Cisco Qualified Specialist



Courses & certifications

Additional Role 1

500-052 IPCCER

Deploying Cisco Unified Contact Center Express (UCCX)

Additional Role 2

500-006 VTVS2

210-065 CIVND

200-001 VIVND

CCNA Collaboration
Implementing Cisco Video Network Devices, Part 2 (CIVND2)
Implementing Cisco Video Network Devices, Part 1 (VIVND1) [eLearning]
Implementing Cisco Video Network Devices, Part 2 (VIVND2)

Additional Role 3

648-244 DIUCUCS

Designing and Implementing Cisco Unified Communications on Unified Computing Systems [eLearning]

Additional Role 4

648-232 CWSDI

Cisco WebEx Solutions Design and Implementation [eLearning]


Accessing our website tells us you are happy to receive all our cookies. However you can change your cookie settings at any time. Find out more.   Got it!