Implementing Cisco Collaboration Devices (CICD)

Course Description Schedule Course Outline
 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNA Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Course Objectives

After successful completion of this course, the you will be able to:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Follow On Courses

Course Content

CICD v1.0 focuses on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. The course covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

CICD v1.0 introduces Discovery Labs which are learning environments embedded in the lessons that enable students to learn about principles in a more interactive way. The Discovery labs are intended to be performed by the students when they reach them in the course and they replace content from ICOMM. Students can go through discovery labs in multiple ways including instructor-guided labs, self-study labs with the instructor acting as a mentor, instructor demo, or a slide walkthrough.

This course also contains Challenge labs where students test their knowledge gained through lessons. Challenge labs are located in the Lab Guide and include lab scenarios, Job Aids, an Activity Verification section, and an Answer Key Activity Procedure.

Classroom Training
Modality: C

Duration 5 days

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Online Training
Modality: L

Duration 5 days

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E-Learning Cisco Digital Learning
Modality: P
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Click on the location to go directly to the booking page Schedule
Slovenia

Currently there are no local training dates scheduled.  For enquiries please write to info@fastlane.si.

Europe
Germany
22/05/2018 - 25/05/2018 Frankfurt 4 days Enroll
04/06/2018 - 08/06/2018 Düsseldorf Enroll
11/06/2018 - 15/06/2018 Munich Enroll
25/06/2018 - 29/06/2018 Münster Course language: English Enroll
02/07/2018 - 06/07/2018 Stuttgart Enroll
16/07/2018 - 20/07/2018 Hamburg Enroll
30/07/2018 - 03/08/2018 Berlin Enroll
06/08/2018 - 10/08/2018 Frankfurt Enroll
Austria
04/06/2018 - 08/06/2018 guaranteed date! Vienna Enroll
08/10/2018 - 12/10/2018 Vienna Enroll
21/01/2019 - 25/01/2019 Vienna Enroll
France
04/06/2018 - 08/06/2018 Lyon Enroll
04/06/2018 - 08/06/2018 Paris Enroll
18/06/2018 - 22/06/2018 Toulouse Enroll
02/07/2018 - 06/07/2018 Lille Enroll
16/07/2018 - 20/07/2018 Rennes Enroll
30/07/2018 - 03/08/2018 Paris Enroll
06/08/2018 - 10/08/2018 Aix-en-Provence Enroll
03/09/2018 - 07/09/2018 Sophia Antipolis Enroll
Italy
14/05/2018 - 18/05/2018 guaranteed date! Milan Enroll
09/07/2018 - 13/07/2018 Rome Enroll
01/10/2018 - 05/10/2018 Milan Enroll
22/10/2018 - 26/10/2018 Rome Enroll
Netherlands
14/05/2018 - 18/05/2018 Utrecht Course language: English Enroll
04/06/2018 - 18/06/2018 Utrecht 3 days Course language: English FastTrack - combination of classroom-based training and self-study Klassikale trainingsdagen: 04/06, 05/06, 18/06 Enroll
Spain
17/09/2018 - 21/09/2018 Madrid Enroll
Switzerland
28/05/2018 - 01/06/2018 Zurich Enroll
06/08/2018 - 10/08/2018 Zurich Enroll
01/10/2018 - 05/10/2018 Zurich Enroll
26/11/2018 - 30/11/2018 Zurich Enroll
United Kingdom
14/05/2018 - 18/05/2018 guaranteed date! London (Int Hse) Enroll
16/07/2018 - 20/07/2018 London (Int Hse) Enroll
03/09/2018 - 07/09/2018 London (Int Hse) Enroll
01/10/2018 - 05/10/2018 Manchester Enroll
19/11/2018 - 23/11/2018 London (Int Hse) Enroll
North America
United States
30/04/2018 - 04/05/2018 New York Enroll
30/04/2018 - 04/05/2018 Online Training Time zone: US/Central Course language: English Enroll
14/05/2018 - 18/05/2018 Online Training Time zone: US/Central Course language: English Enroll
14/05/2018 - 18/05/2018 guaranteed date! Online Training Time zone: US/Mountain Course language: English Enroll
04/06/2018 - 08/06/2018 Online Training Time zone: US/Central Course language: English Enroll
18/06/2018 - 22/06/2018 Denver Enroll
18/06/2018 - 22/06/2018 Online Training Time zone: CST6CDT Course language: English Enroll
18/06/2018 - 22/06/2018 Online Training Time zone: US/Central Course language: English Enroll
Latin America
Argentina
14/05/2018 - 18/05/2018 Online Training Time zone: America/Buenos_Aires Course language: Spanish Enroll
03/09/2018 - 07/09/2018 Online Training Time zone: America/Buenos_Aires Course language: Spanish Enroll
Brazil
25/06/2018 - 29/06/2018 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
10/09/2018 - 14/09/2018 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
26/11/2018 - 30/11/2018 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
Chile
09/07/2018 - 13/07/2018 Online Training Time zone: America/Santiago Course language: Spanish Enroll
12/11/2018 - 16/11/2018 Online Training Time zone: America/Santiago Course language: Spanish Enroll
Colombia
09/07/2018 - 13/07/2018 Online Training Time zone: America/Bogota Course language: Spanish Enroll
01/10/2018 - 05/10/2018 Online Training Time zone: America/Bogota Course language: Spanish Enroll
Mexico
04/06/2018 - 08/06/2018 Online Training Time zone: America/Mexico_City Course language: Spanish Enroll
03/09/2018 - 07/09/2018 Online Training Time zone: America/Mexico_City Course language: Spanish Enroll
10/12/2018 - 14/12/2018 Online Training Time zone: America/Mexico_City Course language: Spanish Enroll
Peru
18/06/2018 - 22/06/2018 Lima This is a FLEX course.   Time zone: America/Lima Course language: Spanish Enroll:
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for classroom training
06/08/2018 - 10/08/2018 Online Training Time zone: America/Lima Course language: Spanish Enroll
12/11/2018 - 16/11/2018 Online Training Time zone: America/Lima Course language: Spanish Enroll
Asia Pacific
Australia
04/06/2018 - 08/06/2018 Melbourne This is a FLEX course.   Time zone: Australia/Melbourne Enroll:
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for classroom training
06/08/2018 - 10/08/2018 Sydney This is a FLEX course.   Time zone: Australia/Sydney Enroll:
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for classroom training
01/10/2018 - 05/10/2018 Melbourne This is a FLEX course.   Time zone: Australia/Melbourne Enroll:
for online training
for classroom training
26/11/2018 - 30/11/2018 Sydney This is a FLEX course.   Time zone: Australia/Sydney Enroll:
for online training
for classroom training
Middle East
Qatar
21/10/2018 - 25/10/2018 Doha Course language: English Enroll
United Arab Emirates
14/10/2018 - 18/10/2018 Dubai Course language: English This course is being delivered by iTLS. Enroll
Africa
Egypt
19/08/2018 - 23/08/2018 Cairo Course language: English Enroll
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
 

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