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Understanding Cisco Collaboration Foundations (CLFNDU)
Who should attend
- Students preparing to take the CCNP Collaboration certification
- Network administrators
- Network engineers
- Systems engineers
Prerequisites
This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:
- Internet web browser usability knowledge and general computer usage
- Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line
Course Objectives
After taking this course, you should be able to:
- Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
- Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
- Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
- Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
- Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
- Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
- Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
- Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
- Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
- Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
- Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
- Describe additional considerations for deploying video endpoints in Cisco Unified CM
- Describe the integration of Cisco Unity® with Cisco Unified CM and the default call handler
Course Content
The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.
This course provides the fundamental knowledge needed to take CCNP® Collaboration certification courses. It also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.
Online Training
Duration 5 days
Price (excl. tax)
- Eastern Europe: 2,750.- €
Classroom Training
Duration 5 days
Price (excl. tax)
- Eastern Europe: 3,000.- €
E-Learning Cisco Digital Learning
Duration 180 days
Price (excl. tax)
- Eastern Europe: US$ 1,500.-

Schedule
English
Time zone Central European Time (CET)
Time zone: Central European Summer Time (CEST)
1 hour difference
2 hours difference
3 hours difference
7 hours difference
9 hours difference
German
Time zone Central European Time (CET)
French
Time zone Central European Time (CET)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
Spanish
Time zone Central European Time (CET)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
5 hours difference
6 hours difference
7 hours difference
8 hours difference
Italian
Time zone Central European Time (CET)
Time zone: Central European Summer Time (CEST)
Time zone: Central European Summer Time (CEST)
Portuguese
1 hour difference
Time zone: Western European Summer Time (WEST)
Time zone: Western European Summer Time (WEST)
Time zone: Western European Summer Time (WEST)
Time zone: Western European Summer Time (WEST)
Time zone: Western European Summer Time (WEST)
Time zone: Western European Summer Time (WEST)
Time zone: Western European Summer Time (WEST)
3 hours difference
5 hours difference
Slovenia
Currently no local training dates available. For enquiries please write to info@fastlane.si.
Croatia
Online Training This is an English language FLEX course. Time zone: Europe/Zagreb Course language: English | Enroll |
Czech Republic
Online Training This is an English language FLEX course. Time zone: Europe/Prague Course language: English | Enroll |
Europe
Germany
France
Online Training This is an French language FLEX course. Time zone: Europe/Paris | Enroll | ||
Online Training This is an French language FLEX course. Time zone: Europe/Paris | Enroll | ||
Online Training This is an French language FLEX course. Time zone: Europe/Paris | Enroll |
Italy
Online Training This is an Italian language FLEX course. Time zone: Europe/Rome | Enroll | ||
Online Training This is an Italian language FLEX course. Time zone: Europe/Rome | Enroll | ||
Online Training This is an Italian language FLEX course. Time zone: Europe/Rome | Enroll |
Portugal
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll | ||
Online Training This is an Portuguese language FLEX course. Time zone: Europe/Lisbon | Enroll |
Spain
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll | ||
Online Training This is an Spanish language FLEX course. Time zone: Europe/Madrid | Enroll |
Middle East
Qatar
Doha Course language: English | Enroll | ||
Doha Course language: English | Enroll | ||
Doha Course language: English | Enroll | ||
Doha Course language: English | Enroll |
Saudi Arabia
Riyadh Course language: English | Enroll | ||
Riyadh Course language: English | Enroll | ||
Riyadh Course language: English | Enroll | ||
Riyadh Course language: English | Enroll | ||
Riyadh Course language: English | Enroll |
United Arab Emirates
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll | ||
Online Training This is an English language FLEX course. Time zone: Asia/Dubai Course language: English | Enroll |
Africa
Egypt
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll | ||
Cairo Course language: English | Enroll |