Implementing Cisco Collaboration Applications (CLICA)

 

Course Overview

The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This course will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).

Who should attend

This course is designed primarily for network and software engineers who are interested in learning about automation and programmability and hold the following job roles:

  • Network architect
  • Network designer
  • Network engineer
  • Network manager
  • Network administrator

Certifications

This course is part of the following Certifications:

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks.

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

Course Objectives

After taking this course, you should be able to:

  • Configure Cisco Unity Connection integration
  • Configure and troubleshoot Cisco Unity Connection and Cisco Unity Connection call handlers
  • Configure and troubleshoot Cisco Unity Express
  • Describe SSO for Cisco Unified Communications applications
  • Describe how Cisco Jabber® and Cisco Unified Communications Manager IM and Presence are integrated with other Cisco or third-party applications
  • Customize the Cisco Unified Communications Manager IM and Presence and Cisco Jabber functionality
  • Configure and troubleshoot chat rooms and message archiving
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM & Presence server
  • Configure call recording and monitoring

This course will help you:

  • Acquire the knowledge to reduce the complexity and strengthen security protocols for communication applications.
  • Gain hands-on experience in automating, encrypting, and securing administrative tasks and business communications.
  • Acquire knowledge to prepare for the 300-810 CLICA exam
Classroom Training
Modality: C

Duration 5 days

 
Click on town name to book Schedule
Slovenia
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Course language: English Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Course language: English Enroll
Poland
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Course language: English Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Course language: English Enroll
Turkey
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Course language: English Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Course language: English Enroll
Czech Republic
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Course language: English Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Course language: English Enroll
Hungary
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Course language: English Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Course language: English Enroll
Romania
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Course language: English Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Course language: English Enroll
Serbia
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Course language: English Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Course language: English Enroll
Slovakia
30/03/2020 ― 02/04/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Belgrade 4 days Enroll
18/05/2020 ― 21/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/Prague 4 days Enroll

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.

Europe
Germany
09/03/2020 ― 13/03/2020 Münster Enroll
23/03/2020 ― 27/03/2020 Berlin Enroll
04/05/2020 ― 08/05/2020 Düsseldorf Enroll
25/05/2020 ― 29/05/2020 Hamburg Enroll
15/06/2020 ― 19/06/2020 Munich Enroll
29/06/2020 ― 03/07/2020 Stuttgart Enroll
06/07/2020 ― 10/07/2020 Frankfurt Enroll
20/07/2020 ― 24/07/2020 Münster Enroll
03/08/2020 ― 07/08/2020 Berlin Enroll
17/08/2020 ― 21/08/2020 Stuttgart Enroll
Austria
10/08/2020 ― 14/08/2020 Vienna (iTLS) Enroll
Italy
04/05/2020 ― 07/05/2020 Rome 4 days Enroll
29/06/2020 ― 02/07/2020 Milan 4 days Enroll
Switzerland
15/06/2020 ― 19/06/2020 Zurich Enroll
United Kingdom
24/02/2020 ― 28/02/2020 London (Int Hse) Enroll
27/04/2020 ― 01/05/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/London Enroll
13/07/2020 ― 17/07/2020 FLEX training This is an English language FLEX course.   Time zone: Europe/London Enroll
This is a FLEX course, which is delivered both virtually and in the classroom.