Cisco Collaboration Partner Adoption Technical Workshop (CPA-TW)

Course Description Schedule Course Outline

Who should attend


  • Knowledge of Cisco collaboration products, their function and how they interact and add value

Course Objectives

  • Understand the importance of “System Health Check” for Cisco collaboration application deployment
  • Identify “Cisco UC Manager Red Flags” for Cisco UC Manager deployment
  • Describe the “6 check points” for Cisco UC Manager Jabber Configuration
  • Identify “Cisco Unity Connection Red Flags” for CUC deployment
  • Identify “Cisco Unified IM & Presence Red Flags” for IM&P deployment
  • Identify “Cisco WebEx Messenger Red Flags” for WebEx Messenger deployment
  • Identify “Identity & Contact Red Flags” for WebEx Messenger deployment
  • Understand how to identify tools that will aid in performing Post Deployment
  • Describe the role of BAT, Certificates, Service Discovery, Jabber MSI file in Jabber deployments.

Course Content

This technical track of the Cisco Collaboration Application System Health Check and Troubleshooting Workshop provides best practices for preparing your Cisco IP phone system for Cisco Unified IM and Presence application (Jabber) deployment. Before engaging in a Jabber deployment it is critical to understand the existing Cisco Collaboration Solution setup and to verify that it is ready to support the Cisco Unified IM and Presence application. By performing specific health checks beforehand, and understanding post deployment troubleshooting, you can avoid many issues when deploying a Cisco Jabber solution.

Classroom Training
Modality: C

Duration 1 day

Enroll now
Online Training
Modality: L

Duration 1 day

Enroll now
Click on the location to go directly to the booking page Schedule
08/06/2018 Ljubljana Course language: English Enroll
16/11/2018 Ljubljana Course language: English Enroll

Accessing our website tells us you are happy to receive all our cookies. However you can change your cookie settings at any time. Find out more.   Got it!