Configuring Cisco Intelligent Automation for Cloud (DCCIAC)

Course Description Schedule

Who should attend

This course is designed for technical professionals who need to know how to administer, configure, and develop a self-service catalog with automated provisioning based on the Cisco IAC framework and development environment. The primary audience for this course includes:

  • System and business process analysts
  • Cloud, VMware, and database administrators
  • Cloud and web developers
  • Cisco UCS® adminstrators
  • Technical support personnel


Following are the prerequisites for this course:

  • Enterprise software and web application knowledge
  • General knowledge of server and server virtualization
  • Basic understanding of Extensible Markup Language (XML) tag structure
  • Basic to intermediate experience using XSL/XSLT and the ability to write simple XSL transformations

Course Objectives

Configuring Cisco® Intelligent Automation for Cloud is instructor-led product training that provides learners with an overview of Cisco Intelligent Automation for Cloud (IAC) and its core components and an introduction to designing and configuring services and workflows, as well as managing and troubleshooting services and workflows.

Cisco IAC 3.1 includes services, workflows, and portlets that are built on a platform with three core software components. This training addresses each of those components using Cisco Service Portal 9.4, Cisco Process Orchestrator 2.3.4, and Cisco Server Provisioner 6.4.

Upon completion of this course, you should be able to:

  • Use Cisco Service Portal best practices to design and configure services
  • Use Cisco Process Orchestrator workflow design features to create workflow processes
  • Design, develop, test, and monitor integrations between Cisco Service Portal and third-party systems, including Cisco Process Orchestrator
  • Describe Cisco Service Provisioner and its role in Cisco IAC

Course Content

Module 1: Design and Configure Services in Cisco Service Portal

  • Describing Cisco Service Portal Architecture, Features and Core Modules
  • Describing the Configuration Checklist, Organization Designer, Service Item Manager, and Service Portal
  • Configuring the Portal Designer, Service Designer, and Service Forms
  • Configuring Delivery Plans and Approvals, Namespace Variables, and Email Templates
  • Describing Unit Testing

Module 2: Create and Manage Orchestrator Processes

  • Describing Cisco Process Orchestrator
  • Configuring and Testing Orchestrator Processes
  • Describing Adapters, Activities, and Automation Packs
  • Describing Orchestrator and Service Portal Integration

Module 3: Design and Configure Service Link Integrations

  • Describing Service Link
  • Configuring Service Link Integration
  • Describing Service Link Messages and Transactions
  • Configuring XML Messages and Transformations
  • Configuring Agent Parameters and nsXML
  • Configuring HTTP/Web Services Integration

Module 4: Configure Cisco Server Provisioner

  • Configuring Cisco Server Provisioner with Cisco IAC
  • Bare-Metal Provisioning Components
  • Cisco Server Provisioner Setup
  • MAC-Specific and MAC-Independent Bare-Metal Provisioning
  • Cisco Service Portal and Bare Metal Provisioning

Lab Outline

  • Lab 1-1: Requesting and Approving the Cloud Service
  • Lab 1-2: Configuring the Service Foundation
  • Lab 1-3: Configuring Service Items and Standards
  • Lab 1-4: Configuring Portlets and Portal Pages
  • Lab 1-5: Configuring the Service Definition
  • Lab 1-6: Configuring the Service Form
  • Lab 1-7: Configure the Delivery Plan and Approval
  • Lab 1-8: Configuring an Email Template
  • Lab 1-9: Unit Testing the Service
  • Lab 2-1: Configuring Processes
  • Lab 2-2: Configuring Activities and Automation Packs
  • Lab 2-3: Configuring XML and Web Services
  • Lab 3-1: Configuring and Testing a Service with Service Link Integration
  • Lab 3-2: Configuring XSL Transformations
  • Lab 3-3: Configuring Service Link Integration with Agent Parameters
  • Lab 3-4: Updating the Service Request
  • Lab 3-5: Configuring Service Link Integration with Cisco Process Orchestrator
  • Lab 4-1: Configuring Cisco Server Provisioner Roles
Classroom Training
Modality: G

Duration 5 days

Enroll now

Currently there are no training dates scheduled for this course.  Enquire a date


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