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Cisco Collaboration Systems Release 11.0 Administrator Workshop (CSR11ADMIN)

Course Description Schedule Course Outline

Who should attend

The primary audiences for this course are support and deployment engineers, field engineers, administrators, or anyone who needs an understanding of the Cisco Collaboration solution.


The course is intended to be for Unified Communications beginners with an understanding of traditional PBXs.

Course Objectives

Cisco Collaboration Systems Release 11.0 is a sophisticated, yet simple communications solution designed to strengthen business relationships through improved interactions and experiences for midsize to large businesses. It is a simple to deploy, manage, and maintain solution, supporting multiple applications on one virtualized platform. It is highly available, interoperable, and scalable solution.

This 5-day class will help you gain skills and knowledge necessary for initial Cisco Collaboration Systems Release 11.0 setup, integration, and configuration as well as day-to-day administration and management tasks. It focuses on the initial design, integration, configuration, and administration of Cisco Collaboration applications. It includes hands-on labs focused on configuration, verification, administration, and day-to-day management tasks. Lab exercises are delivered using an equipment-ready environment where students can focus on their specific areas of interests.

After attending this course, you will be able to:

  • Understand and implement Cisco Unified Communications Manager and its features
  • Understand and implement Cisco Unity Connection and its features
  • Understand and implement Cisco Unified IM and Presence and its features

Course Content

  • Module 1: Cisco Unified Communications Manager
  • Module 2: Cisco Unity Connection
  • Module 3: Cisco Unified IM and Presence

Lab Exercises

  • Configure Cisco Unified Communications Manager
  • Configure Cisco Unity Connection
  • Configure Cisco Unified IM and Presence
Classroom Training
Modality: C

Duration 5 days

Price (excl. VAT)
  • Eastern Europe: 3,490.- €
Enroll now
Online Training
Modality: L

Duration 5 days

Price (excl. VAT)
  • Eastern Europe: 3,490.- €
Enroll now
Click on the location to go directly to the booking page Schedule
26/11/2018 - 30/11/2018 Ljubljana Course language: English Enroll
20/08/2018 - 24/08/2018 Münster Enroll
17/09/2018 - 21/09/2018 Berlin Enroll
15/10/2018 - 19/10/2018 Hamburg Enroll
12/11/2018 - 16/11/2018 Berlin Enroll
10/12/2018 - 14/12/2018 Hamburg Enroll
16/07/2018 - 20/07/2018 Vienna (iTLS) Enroll
26/11/2018 - 30/11/2018 Vienna (iTLS) Enroll
09/07/2018 - 13/07/2018 Paris Enroll
26/11/2018 - 30/11/2018 Paris Enroll
02/07/2018 - 06/07/2018 Madrid Enroll
27/08/2018 - 31/08/2018 Zurich Enroll
03/12/2018 - 07/12/2018 Zurich Enroll
North America
United States
09/07/2018 - 13/07/2018 Online Training Time zone: US/Eastern Course language: English Enroll
22/10/2018 - 26/10/2018 Online Training Time zone: US/Central Course language: English Enroll
09/07/2018 - 13/07/2018 Ottawa, ON This is a FLEX course.   Time zone: Canada/Eastern Enroll:
for online training
for classroom training
22/10/2018 - 26/10/2018 Online Training Time zone: Canada/Central Course language: English Enroll
Middle East
29/07/2018 - 02/08/2018 Doha Course language: English Enroll
United Arab Emirates
29/07/2018 - 02/08/2018 Dubai Course language: English This course is being delivered by iTLS. Enroll
24/06/2018 - 28/06/2018 Cairo Course language: English Enroll
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.

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