Administering and Implementing Cisco Jabber, IM&P and Mobile Remote Access (IMPMRA-TB)

Course Description Schedule Course Outline

Course Overview

NOTE: This course is being updated and has a new name: CSR v11.6 Update - IM&P, Collaboration Edge and Security. Please click here for new course details and schedule.

Who should attend

  • Cisco IM&Presence Administrators and Engineers
  • CCNP Voice certified professionals wanting to upgrade their skills and knowledge based on new material in the latest Collaboration Courses
  • Cisco Systems Engineers.


An understanding of Cisco UC Manager concepts and administrative interfaces.

Course Objectives

  • Design and deploy Cisco IM&Presence in a CSR 10.6 virtual solution.
  • Understand Cisco IM&Presence Administrative Interfaces
  • Integrate Cisco IM&Presence with Cisco UC Manager
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Jabber with LDAP
  • Troubleshoot Cisco Unified IM and Presence
  • Understand Cisco VCS Control and Cisco Expressway Series and Unified Communications Mobile and Remote Access.

Course Content

Fast Lane has consolidated the “CCNA and CCNP Collaboration” Cisco Jabber, IM & Presence and Mobile Remote Access (MRA) course content into a single 3-day course providing you with the skills to implement and administer this key collaboration technology. This course is ideal if you are considering adding Jabber and MRA to your deployment of if you need comprehensive training on this application.

Many real-world hands-on labs help you to successfully deploy Jabber, Cisco IM and Presence and MRA in a Cisco Collaboration Solution. Labs cover integration of Cisco IM & Presence with CUCM. You will configure Cisco Unified Communications IM and Presence features and Cisco Jabber as well as configure MRA for Jabber clients. A troubleshooting lab is also included.

Classroom Training
Modality: C

Duration 3 days

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Online Training
Modality: L

Duration 3 days

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Currently there are no training dates scheduled for this course.  Enquire a date


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