> > > BTROAD Detailed outline

Building Cisco Business Outcome Aligned IT Roadmaps (BTROAD)

Course Description Schedule Course Outline

Detailed Course Outline

DAY 1

Introduction
  • Learner Introductions
  • Business Transformation Roles

Enterprise Architecture
  • Architectural Differences
  • Architectural Framework
  • EA Methodologies
  • Architecture and Design
  • Architectural Lifecycle
  • Architectural Benefits

ITIL & TOGAF
  • TOGAF and Other Frameworks
  • Evolution of IT Service Management
  • Align with Business Strategy and Change
  • Engagement Models and Questions
  • Application and Relevance of TOGAF 9.1
  • Application and Relevance of ITIL 2011

DAY 2

A New Approach
  • Vision, Strategy and Execution
  • Business Focused Engagements
  • Features, Advantages, Benefits and Business Relevance
  • Story Board Methodology
  • Exploring Business Relevance
  • Business Personas

Customer Conversation Framework
  • Background
  • Customer Conversation Framework
  • Three Questions
  • Smart Solutions

Business Transformation and IT Enabled Change
  • Evolving Landscape
  • Drivers for Business Leaders
  • Practical Steps and Frameworks
  • Example Questions

Architectural Plays
  • Enterprise Objectives
  • Business Value
  • The Pace of Technology Change
  • Business Relevance
  • Cisco Architectural Plays

Personal Story
  • The purpose of a personal story
  • Developing a personal story
  • Case study personal story

Competitor Landscape and Differentiation
  • Gartner Magic Quadrants
  • Differentiation

Business Finance Module
  • The CFO as a Stakeholder
  • Financial Concepts and Models
  • Total Cost of Ownership
  • Pricing Approaches

DAY 3

Business Consulting Roles and Styles
  • Consulting Skills and Competencies
  • Consultant Roles

Business Consulting Skills
  • The 5 Phase Process
  • Phase 1: Engage
  • Client Meetings
  • Stakeholder Mapping, Analysis and Management

Establishing Rapport
  • Keys to Building Rapport
  • Personality Types
  • Color Insights

Listening
  • Listening as a skill
  • Becoming an Active Listener
  • Listening in a meeting (Exercise)
  • Pick a square

Business Consulting Process – Phase 2: Gather and Analyze
  • Running a workshop
  • Essential Workshop Ingredients
  • Workshop Template
  • Case Study Exercise

Business Consulting Process – Phase 3: Build and Validate
  • Gap Analysis
  • SWOT Analysis
  • Question types
  • Objection Handling/Avoidance
  • Understanding Change Management
  • Presenting the Findings

Architecture Vision and Business Consulting Final
  • Exercise

DAY 4

Transformative Architecture Engagement Methodology: Part 1
  • Roadmapping – Aligning Business & IT
  • TN – What, How , Why
  • TN – Roles and Resources
  • Customer Network Architecture – Vision Workshop
  • Delivering a Successful Customer Workshop
  • Agile Architectural Networks
  • Customer Interactive Interaction
  • Building the Architectural Relevance
  • Workshop Exercise 1
  • Review

DAY 5

Transformative Architecture Engagement Methodology – Part 2
  • Network Discovery
  • Current State Assessment
  • Creating the Unique Architectural Roadmap
    • TN & TOGAF
    • Workshop Exercise 2 - UA
  • Call to Action

 

Accessing our website tells us you are happy to receive all our cookies. However you can change your cookie settings at any time. Find out more.   Got it!