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ITIL® Lifecycle Certificate in Service Transition (ITIL3LST)

Course Description Schedule
 

Who should attend

  • Individuals who have attained the V3 ITIL Foundation certificate in Service Management, or the V3 Foundation Bridging certificate and who wish to advance to higher level ITIL certifications including ITIL Expert and ITIL Master.

  • Individuals who require a understanding of Service Transition and how it enhances the quality of IT service within an organisation.

  • Anyone involved in the ongoing management, coordination or integration of Transitional activities within the Service Lifecycle.

Prerequisites

Possession of ITIL V3 Foundation Certificates or ITIL V2 Foundation plus Bridging Certificate.

On attending the course please ensure you provide documented evidence that you have either passed the ITIL Version 3 Foundation Certificate or have passed your ITIL v2 Foundation Certificate and Foundation Bridge by either presenting your certificate (or a copy of your certificate) to the course lecturer. If you cannot provide the physical certificate, then as a minimum you must provide the certificate number. . If you have lost your certificate or you do not have a record of your certificate number please contact ISEB directly before attending the course. ISEB can be contacted on the following number 01793 417655. Thank-you for your co-operation.

Course Objectives

The ITIL Service Transition Certificate Course is one of five lifecycle courses that fit into the intermediate stream for ITIL Version 3 certification. It is a free-standing qualification but it is also a module contributing to the ITIL Expert in IT Service Management Certificate.

This certification is aimed at people involved with the management and control of Service Transition and, as such, does not cover process details in great depth. (For that level of information see the ITIL Expert Qualification: Release, Control and Validation Certificate).

The Service Transition Course provides information to enable delegates to gain competencies in:

  • Introduction to Service Transition
  • Service Transition Principles
  • Transition Planning and Support
  • Change Management
  • Service Asset and Configuration Management
  • Release and Deployment Management
  • Service Validation and Testing
  • Evaluation Knowledge Management
  • Managing Communications and Commitment
  • Managing Organisational and Stakeholder Change
  • Stakeholder Management
  • Organising for Service Transition
  • Consideration of Technology
  • Implementation and improvement of Service Transition
Classroom Training
Modality: G

Duration 3 days

Enroll now
 
Click on the location to go directly to the booking pageSchedule
Slovenia

Currently there are no local training dates scheduled.  For enquiries please write to info@fastlane.si.

This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
 

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