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BPM Process Analysis Methods I (SPVC)

 

Who should attend

This course is designed for all project team members who are involved in definition, implementation, and administration of a process solution. It also provides in-depth knowledge for team members who serve in the BPM Analyst role.

Prerequisites

There are no prerequisites for this course.

Product Description

This course is also available as classroom course BPM Process Analysis Methods I (WB009G).

In this course, you learn about business process management (BPM) process analysis and improvement methods and techniques, and how to make your organization and business unit process-oriented.

This course teaches processes that help organizations with the decomposition of a business unit or group within an enterprise. The course also offers demonstrations and a predefined case study exercise that are designed to reinforce the concepts and skills that are covered in the lectures.

The course begins with an overview of business process management and change management concepts. You learn about managing upstream and downstream impacts and the cross-functional importance of processes to the overall objectives of an organization. It also explains important concepts and activities such as process analysis, process improvement, working with as-is and to-be processes, Business Process Modeling Notation (BPMN), and identifying and working with key performance indicators (KPIs).

The course also introduces IBM Blueworks Live, which is a software as a service (SaaS) offering that can help organizations quickly document and improve business processes by enabling collaboration and process automation in a secure, cloud-based environment.

For information about other related courses, visit the IBM Training website: http://www.ibm.com/training

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.

http://www.ibm.com/training/terms

Outline

  • Course introduction
  • Business process management (BPM) overview
  • Creating a process-driven culture
  • Change management tools
  • Introduction to Blueworks Live
  • Exercise: Creating an IBM Blueworks Live space and blueprinting a process
  • Process discovery and process diagram
  • Exercise: Creating a Discovery Map
  • Exercise: A process diagram
  • Exercise: Capturing process details
  • Analyzing the process by using BPM methodology
  • Exercise: Conducting a playback of the process diagram
  • Process value-add analysis
  • Exercise: Analyzing the as-is process by value-add analysis
  • Using a priority matrix as a roadmap for process improvement
  • Key performance indicators (KPIs)
  • Blueprinting the to-be process
  • Exercise: Creating a to-be process
  • IBM Business Process Manager
  • Playback zero
  • Course summary
E-Learning IBM Self-Paced Virtual Class (SPVC)

Price on request

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