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Essential Project Skills for Teams (EPST)

Course Description Schedule Course Outline

Detailed Course Outline


  • CHAOS Study
  • Sources of project success and failure
  • Course Blueprint

Defining Project and Project Management

  • Project Management terminology
  • PM Tools per project phase

Managing Project Risk

  • Sources of risk
  • Risk Register
  • Risk Evaluation
  • Risk Response Planning
  • Controlling Risk

Organizational Adoption

  • Impact of change
  • Organizational Change projects
  • Preparing for organizational change
  • The Organizational Adoption Plan
  • Implementing change
  • Working with resistance to change
  • Maintaining change


  • Communication Planning
  • Communication Tools
  • Types of Communication
  • Communication Channels
  • Version Control

Good Meetings Practice

  • Types of meetings
  • Good meetings; bad meeting
  • Impact of effective meetings
  • Defining a Good Meetings Practice

Managing Stakeholder Expectations

  • Impact
  • How to manage expectations
  • Importance of good estimates
  • Shifting and conflicting priorities

Conflict and the Project Team

  • Conflict Management
  • Conflict sources, signs and symptoms
  • Roles in conflict management
  • Conflict resolution techniques
  • Participating in conflict
  • Managing conflict
  • Dealing with anger

Delegation Skills

  • Advantages and disadvantages
  • Why we fail to delegate
  • Delegation Guidelines
  • Delegating easy jobs
  • Delegating challenging jobs

Problem Solving; Decision Making

  • Facts and Fiction
  • Types of Opinion
  • Generating alternatives
  • Making Decisions
  • Critical Thinking

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