> > > CTCOLLAB

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

Course Description Schedule Course Outline
 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training
Modality: C

Duration 5 days

Price (excl. VAT)
  • Eastern Europe: 2,500.- €
  • Poland: 2,490.- €
Enroll now
Online Training
Modality: L

Duration 5 days

Price (excl. VAT)
  • Eastern Europe: 2,500.- €
Enroll now
E-Learning Cisco Digital Learning
Modality: P
Price (excl. VAT)
  • Eastern Europe: US$ 1,000.-
Buy E-Learning
 
Click on the location to go directly to the booking page Schedule
Slovenia
05/11/2018 - 09/11/2018 Ljubljana Course language: English Enroll
Europe
Germany
06/08/2018 - 10/08/2018 Berlin Enroll
27/08/2018 - 31/08/2018 Stuttgart Enroll
17/09/2018 - 21/09/2018 Frankfurt Enroll
15/10/2018 - 19/10/2018 Munich Enroll
05/11/2018 - 09/11/2018 Düsseldorf Enroll
12/11/2018 - 16/11/2018 Hamburg Course language: English Enroll
26/11/2018 - 30/11/2018 Berlin Enroll
10/12/2018 - 14/12/2018 Stuttgart Enroll
Austria
20/08/2018 - 24/08/2018 Vienna Enroll
14/01/2019 - 18/01/2019 Vienna Enroll
25/02/2019 - 01/03/2019 Vienna (iTLS) Enroll
01/07/2019 - 05/07/2019 Vienna (iTLS) Enroll
11/11/2019 - 15/11/2019 Vienna (iTLS) Enroll
France
17/09/2018 - 21/09/2018 guaranteed date! Paris Enroll
Italy
10/09/2018 - 14/09/2018 Rome Enroll
12/11/2018 - 16/11/2018 Milan Enroll
26/11/2018 - 30/11/2018 Rome Enroll
Portugal
22/10/2018 - 26/10/2018 Lisbon Enroll
Spain
17/09/2018 - 21/09/2018 Madrid Enroll
10/12/2018 - 14/12/2018 Madrid Enroll
Switzerland
20/08/2018 - 24/08/2018 Zurich Enroll
12/11/2018 - 16/11/2018 Zurich Enroll
04/02/2019 - 08/02/2019 Zurich Enroll
06/05/2019 - 10/05/2019 Zurich Enroll
22/07/2019 - 26/07/2019 Zurich Enroll
21/10/2019 - 25/10/2019 Zurich Enroll
United Kingdom
20/08/2018 - 24/08/2018 London (Int Hse) Enroll
26/11/2018 - 30/11/2018 London (Int Hse) Enroll
North America
United States
30/07/2018 - 03/08/2018 Online Training Time zone: US/Central Course language: English Enroll
30/07/2018 - 03/08/2018 Online Training Time zone: US/Mountain Course language: English Enroll
17/09/2018 - 21/09/2018 Online Training Time zone: US/Central Course language: English Enroll
24/09/2018 - 28/09/2018 Online Training Time zone: US/Central Course language: English Enroll
24/09/2018 - 28/09/2018 Online Training Time zone: US/Mountain Course language: English Enroll
12/11/2018 - 16/11/2018 Online Training Time zone: US/Central Course language: English Enroll
12/11/2018 - 16/11/2018 Online Training Time zone: US/Central Course language: English Enroll
12/11/2018 - 16/11/2018 Online Training Time zone: US/Mountain Course language: English Enroll
Canada
17/09/2018 - 21/09/2018 Online Training Time zone: Canada/Central Course language: English Enroll
12/11/2018 - 16/11/2018 Online Training Time zone: Canada/Central Course language: English Enroll
Latin America
Argentina
13/08/2018 - 17/08/2018 Buenos Aires Enroll
03/12/2018 - 07/12/2018 Buenos Aires Enroll
Brazil
20/08/2018 - 24/08/2018 São Paulo - ITLS Brasil powered by Fast Lane Enroll
05/11/2018 - 09/11/2018 São Paulo - ITLS Brasil powered by Fast Lane Enroll
Chile
22/10/2018 - 26/10/2018 Santiago Enroll
Colombia
24/09/2018 - 28/09/2018 Bogotá D.C. Enroll
Mexico
13/08/2018 - 17/08/2018 Mexico City Enroll
12/11/2018 - 16/11/2018 Mexico City Enroll
Peru
22/10/2018 - 26/10/2018 Lima Course language: Spanish Enroll
Asia Pacific
Australia
06/08/2018 - 10/08/2018 Sydney This is a FLEX course.   Time zone: Australia/Sydney Enroll:
for online training
for classroom training
12/11/2018 - 16/11/2018 Melbourne This is a FLEX course.   Time zone: Australia/Melbourne Enroll:
for online training
for classroom training
Middle East
Saudi Arabia
21/10/2018 - 25/10/2018 Riyadh Course language: English Enroll
United Arab Emirates
22/07/2018 - 26/07/2018 Dubai Course language: English This course is being delivered by iTLS. Enroll
21/10/2018 - 25/10/2018 Dubai Course language: English This course is being delivered by iTLS. Enroll
Africa
Egypt
19/08/2018 - 23/08/2018 Cairo Course language: English Enroll
18/11/2018 - 22/11/2018 Cairo Course language: English Enroll
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. Please note, local pricing is applicable.
 

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