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Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

Course Description Schedule Course Outline
 

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers

Certifications

This course is part of the following Certifications:

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multisite environments

Course Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manger mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Follow On Courses

Course Content

CTCOLLAB v1.0 is a comprehensive course that enables the learner to troubleshoot Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course also teaches troubleshooting methodology, triage, resources, tools and fixes at Cisco Collaboration Solutions – system or solution level. This course also covers troubleshooting Cisco Unified Communications Manager & UCM mobility features, VCS control and Expressway, and issues with call setup, ILS, voice quality and media resources.

CTCOLLAB labs provide the learner a deep practical understanding of how to troubleshoot a multitude of issues with: Gateway and endpoint registration, LDAP integration, On-net single and multisite calling, off-net calling, ILS and GPDR, general mobility issues, device, extension and Cisco Unified Mobility, and Cisco TMS, transcoder, and issues with audio and video conferencing.

Classroom Training
Modality: C

Duration 5 days

Price (excl. VAT)
  • Eastern Europe: 2,490.- €
Enroll now
E-Learning Cisco Digital Learning
Modality: P
Price (excl. VAT)
  • Eastern Europe: US$ 1,000.-
Buy E-Learning
 
Click on the location to go directly to the booking pageSchedule
Slovenia
18/12/2017 - 22/12/2017 Ljubljana Course language: English Enroll
Romania
20/11/2017 - 24/11/2017 Bucharest Course language: English Enroll
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
 

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