Cisco Prime Service Catalog Developer (PSCD)

Course Description Schedule Course Outline
 

Course Overview

The Cisco Prime™ Service Catalog Foundation (PSCD) training is an instructor-led, lab-based, hands-on course offered by Cisco® Learning Services that provides instruction in advanced service design and development in the Cisco Prime Service Catalog.

The Cisco Prime Service Catalog is a self-service portal that you can use to order and manage any type of IT service, from the data center to the desktop. With the service catalog software, IT can standardize and consolidate a wide array of services and give end users a self-service shopping experience. The catalog also standardizes, unifies, and automates delivery processes for data center and workplace services.

This is a Cisco Learning Services course and is delivered directly by Cisco.

Who should attend

This course is designed for anyone responsible for using Cisco Prime Service Catalog to design and configure an IT service catalog. The primary audience for this course includes:

  • Technically-oriented service designers and business analysts
  • System integrators and professional services

Prerequisites

The course prerequisite is completion of the Cisco Prime Service Catalog Foundation (PSCF) Training course and a working knowledge of web services, XML, JavaScript Object Notation (JSON), RESTful APIs, and JavaScript.

Cisco recommends that you have the following prerequisite knowledge:

  • General IT service management concepts and business processes
  • Integrations and workflows

Course Objectives

After completing this course, you should be able to:

  • Describe Cisco Prime Service Catalog architecture and features
  • Describe integration possibilities and API features
  • Program with Cisco Prime Service Catalog using New Scale Application Programming Interface (nsAPI), remote application programming interface (RAPI), Advanced Message Queuing Protocol (AMQP), and Service Link
  • Understand agents, adapters, and web service integrations
  • Design JavaScript portlets
  • Use interactive service forms and advanced scripting for service forms
  • Perform administration and troubleshooting tasks
Classroom Training
Modality: G

Duration 2 days

Dates and Booking
 
Schedule

Currently there are no training dates scheduled for this course.  Enquire a date

 

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