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Office 365 Administration and Troubleshooting (10997)

Course Description Schedule Course Outline

Course Overview

This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.

Who should attend

This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective field — typically in the areas of system administration, network administration, and messaging.


Before attending this course, students must have:

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
  • A minimum of one year of experience working with Active Directory Domain Services (AD DS).
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.
  • An understanding of the following concepts as they relate to Office 365:
    • Understanding of Microsoft cloud services.
    • Understanding of the Office 365 platform.

Course Objectives

After completing this course, students will be able to:

  • Describe Office 365 services.
  • Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
  • Administer and troubleshoot directory synchronization and directory objects.
  • Administer and troubleshoot Skype for Business.
  • Administer and troubleshoot SharePoint Online.
  • Administer and troubleshoot Office 365 ProPlus.
  • Administer and troubleshoot compliance and security in Office 365.

Course Content

  • Office 365 services overview
  • Office 365 administration, tools, and techniques
  • Administering and troubleshooting directory synchronization and directory objects
  • Administering and troubleshooting Microsoft Exchange Online
  • Administering and troubleshooting Skype for Business
  • Administering and troubleshooting SharePoint Online
  • Planning and deploying Office 365 ProPlus
  • Administering and troubleshooting compliance and security in Office 365
Classroom Training
Modality: C

Duration 3 days

Price (excl. tax)
  • Eastern Europe: 960.- €
  • SA Voucher: 3
    hardcoded default SA
Dates and Booking
Click on town name to book Schedule

Currently no local training dates available.  For enquiries please write to info@fastlane.si.

29/07/2019 - 31/07/2019 Munich Enroll
19/08/2019 - 21/08/2019 Hamburg Enroll
09/09/2019 - 11/09/2019 Düsseldorf Enroll
30/09/2019 - 02/10/2019 Berlin Enroll
04/11/2019 - 06/11/2019 Stuttgart Enroll
09/12/2019 - 11/12/2019 Frankfurt Enroll
18/11/2019 - 20/11/2019 Vienna (iTLS) Enroll
30/09/2019 - 02/10/2019 Milan Enroll
28/10/2019 - 30/10/2019 Rome Enroll
29/07/2019 - 31/07/2019 Zurich Enroll
United Kingdom
03/07/2019 - 05/07/2019 FLEX training This is an English language FLEX course.   Time zone: Europe/London Enroll
10/07/2019 - 12/07/2019 FLEX training This is an English language FLEX course.   Time zone: Europe/London Enroll
29/07/2019 - 31/07/2019 London (Int Hse) Enroll
07/08/2019 - 09/08/2019 FLEX training This is an English language FLEX course.   Time zone: Europe/London Enroll
12/08/2019 - 14/08/2019 Birmingham Enroll
12/08/2019 - 14/08/2019 London (Int Hse) Enroll
27/08/2019 - 29/08/2019 FLEX training This is an English language FLEX course.   Time zone: Europe/London Enroll
28/08/2019 - 30/08/2019 Glasgow Enroll
Latin America
05/08/2019 - 07/08/2019 Online Training Time zone: America/Sao_Paulo Course language: Portuguese Enroll
26/08/2019 - 28/08/2019 Online Training Time zone: America/Santiago Course language: Spanish Enroll
25/11/2019 - 27/11/2019 Online Training Time zone: America/Bogota Course language: Spanish Enroll
05/08/2019 - 07/08/2019 Online Training Time zone: America/Mexico_City Course language: Spanish Enroll
Middle East
United Arab Emirates
15/09/2019 - 17/09/2019 Dubai Course language: English This course is being delivered by iTLS. Enroll
15/09/2019 - 17/09/2019 Cairo Course language: English Enroll
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.

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