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Storage System Recovery & Troubleshooting for Partners (SSRTS)


Who should attend

This intensive, hands-on instructor led course is for NetApp Support partners and employees, who provide technical support for storage system.


  • Experience engineers supporting NetApp hardware in the field
  • Understanding of storage system technology (RAID, network, protocols, etc.)
  • Clustered Data OnTap Administration (NCDA)
  • 1 - 2 years experience supporting NetApp hardware and software

Course Objectives

By the end of this course, you should be able to:

  • Recover systems that are down and will not boot or allow takeover
  • Manually analyze failure information when tools are not available
  • Recover from failed upgrades and reverts, including boot media updates

Course Content

Day 1

  • Module 1: Controller Problems
  • Module 2: Understanding Boot

Day 2

  • Module 3: Maintenance Mode

Day 3

  • Module 4: Storage
  • Module 5: WAFL Recovery
Online Training
Modality: L

Duration 3 days

Classroom Training
Modality: C

Duration 3 days

Price (excl. tax)
  • Eastern Europe: US$ 2,700.-
  • Bulgaria: US$ 1,350.-
Click on town name to book Schedule

Currently no local training dates available.  For enquiries please write to

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.

This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom. All FLEX courses are also Instructor-led Online Trainings (ILO).